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September 18, 2005
Blockbuster - the end of late fees, the beginning of something worse . . .
Yes, this is a complaint off my soapbox . . .
So, Blockbuster has made a big deal out of the end of late fees.
Great - but now we have new atrocities to replace them:
The Restocking Fee
This is what happens if you bring back your movie late, but within 30 days. It's something like $1.65. Better than a late fee but a fee that gets charged when the movie is returned late - but not a "late fee" per se.
Whatever . . .
Then there's the YJBI (you-just-bought-it) Fee
So a movie gets lost in the basement - the latest Hilary Duff flick that the kids had watched. So, weeks later the letter shows up and I owe some sum of money to Blockbuster. So I go and locate the movie and go to return it only to find that they won't accept it back. Oh sorry, that's not right. I can give them the movie, but they won't take a red cent off the balance I owe. Not surprisingly, that didn't sound that appealing.
If I'm over 30 days, a restocking fee doesn't sound do bad. So, now I'm the proud owner of Raise Your Voice and I owe about $30-odd dollars.
Oh Lord, hasten the day when I can download movies off the internet even if they are governed by all manner of digital rights management. It would have to be a much more intelligent system than this.
If you're itching to watch Raise Your Voice, don't rent it.
I'll lend mine to you.
Bring it back whenever you feel like it.
At no cost - now or later.
Posted by Derek Leverington at September 18, 2005 11:39 PM
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